FAQ
How do I enter and exit the car park with my online booking?
Below you fill find a step-by-step guide on how to easily enter the parking garage with your online reservation:
Upon arrival, your license plate will be automatically scanned. Wait a moment until your booking is recognized.
If your license plate is not recognized, scan the QR code from your confirmation e-mail at the scanner.
Do not press the ticket button. This interferes with your reservation.
Once your reservation is recognized, the barrier will automatically open, and you will receive a parking ticket. You can now enter the garage.
If you’re having trouble entering, press the intercom button at the barrier. Our control center will be happy to assist you.
