FAQ

I did not receive a receipt, can I request it afterwards?

At the payment machine, you can print a receipt by pressing the 'receipt' button during payment. If this was not possible due to a malfunction of the machine, please fill out the contact form within 24 hours after leaving the garage and attach the following information:

  1. An image of the payment receipt from your bank

  2. An image of your short-term parking ticket

If no malfunction is reported with the payment machine or if we receive the request more than 24 hours after leaving the garage, we are unfortunately unable to provide a receipt.

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