FAQ

My reservation is not being recognized at the entrance of the garage. What should I do?

Do you want to enter using license plate recognition? It may take a few seconds for your license plate to be scanned, so always wait a moment at the entrance before taking any action. If the barrier doesn't open, check your reservation confirmation. In some parking garages, you can enter using a QR code. Haven't received a QR code or still unable to enter with it? Press the intercom button, our control room will be happy to assist you!

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