Mobile payment via QR code

Which payment options does the car park offer?

The payment options available differ per the car park. Go to the ‘Find a car park’ page and enter the name of the city or car park. Select the car park you are interested in. You will now get more information about the car park and the various payment options.

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I entered the car park, but want to exit again right away. Do I still have to pay?

Yes, as soon as you enter the car park, the rate as stated on the signs at the entrance applies. You have to go to the payment terminal and pay before being able to exit the car park.

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I lost my parking ticket. What do I do now?

If you have lost your parking ticket, you have to pay the full day rate at the payment terminal. For assistance, press the intercom button the payment terminal.

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I did not get a receipt. Can I ask for one later?

When paying, we offer you the option to print a receipt. For this you have to press the receipt button. If the payment terminal shows a malfunction during the issue of the receipt, we can still deliver it if you send a request within 24 hours with a receipt from the bank and / or the parking ticket to klantenservice@interparking.nl. If it takes longer or there was no malfunction, we will not issue the receipt.

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I found my missing parket ticket. Can I get a refund on the day rate?

Yes, you can! Fill in the complaint form and don’t forget to send us proof of the recovered ticket and payment of the day rate.

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The payment terminal did not give me my change. What do I do now?

No problem! We will make sure the money is transferred to you as soon as possible. Fill in the complaint form and don’t forget to send us your receipt.

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I want to pay at the payment terminal, but the rate is not correct. What do I do now?